Privacy policy

Privacy Policy

Effective Date: July 22, 2026

Nature's Freedom ("Nature's Freedom," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://naturesfreedom.com (the "Site"), purchase our products, create an account, contact us, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you visit our Site, place an order, register an account, subscribe to our communications, request customer support, submit a warranty or satisfaction request, or otherwise contact us, we may collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Account information
  • Communications you send us

We do not store your complete payment card information on our servers.

Information Collected Automatically

When you browse our Site, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone
  • Pages visited
  • Products viewed
  • Referral source
  • Date and time of access
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Process payments
  • Ship products
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Process warranty and satisfaction claims
  • Improve our website, products, and customer experience
  • Detect and prevent fraud
  • Maintain account security
  • Comply with legal obligations
  • Send promotional emails and SMS messages when you have opted in

3. SMS Communications

If you provide your mobile phone number and opt in to receive text messages, Nature's Freedom may send SMS messages regarding:

  • Order confirmations
  • Shipping updates
  • Customer support
  • Product assistance
  • Warranty or satisfaction requests
  • Account notifications
  • Promotional offers (only with your consent)

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Fraud prevention providers
  • Email service providers
  • SMS messaging providers
  • Website hosting providers
  • Analytics providers such as Google Analytics

These providers may only use your information as necessary to perform services on our behalf.

We may also disclose information:

  • To comply with applicable laws
  • To respond to lawful requests
  • To protect our rights and property
  • In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

Our Site uses cookies, pixels, web beacons, and similar technologies to:

  • Keep you logged in
  • Remember shopping cart contents
  • Save your preferences
  • Improve website functionality
  • Measure website performance
  • Analyze visitor behavior
  • Support advertising and remarketing efforts

You can disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

6. Analytics and Advertising

We may use services including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook) Pixel
  • Shopify Analytics
  • Other advertising and analytics providers

These services help us understand how visitors use our Site and improve our products and marketing.

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy

7. Your Privacy Rights

California Residents

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect
  • Request deletion of your information
  • Correct inaccurate information
  • Request access to your information

We do not sell your personal information.

European Economic Area (EEA)

If you reside in the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise any of these rights, please contact us using the information below.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Comply with tax, accounting, and legal obligations
  • Resolve disputes
  • Enforce our agreements

9. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Nature's Freedom

Website: https://naturesfreedom.com

Email: contact@natures-freedom.com

Phone: (419) 210-1426

Mailing Address:

308 Conant St., Suite #706

Maumee, OH 43537