support
Support
We're Here to Help
Have a question about your order or need help choosing the right product? Our Customer Support team is here to assist you.
Whether you need product recommendations, dilution guidance, warranty assistance, or help with an existing order, we'll do our best to get you the answers you need.
Typical response time: Within 1 business day.
We Can Help With
- Order status and shipping updates
- Product recommendations
- Product usage and dilution instructions
- Warranty or satisfaction requests
- Returns and refunds
- Damaged or missing shipments
- Bulk and commercial orders
- General questions about our products
Contact Us
Phone: (419) 210-1426
Email: contact@naturesfreedom.com
Mailing Address
8 Conant St. #706
Maumee, OH 43537
Before Contacting Us
To help us assist you more quickly, please include:
- Your order number (if applicable)
- The product name
- A brief description of your question or issue
- Photos, if you're contacting us about a damaged product
Product Support
Need help using one of our products?
Our team can provide guidance on:
- 35% Food Grade Hydrogen Peroxide
- 45% Concentrated Vinegar
- Outdoor Pet Odor Eliminator
- Ice Machine Cleaners
- HVAC Coil Cleaners
- Pool & Spa Products
- Other Nature's Freedom products
We're happy to help you find the correct dilution ratio, application method, or product for your specific cleaning project.
Warranty & Satisfaction
We stand behind the quality of every Nature's Freedom product.
If your product arrives damaged, is defective, or does not perform as expected, please contact our support team. We'll work with you to find the best solution as quickly as possible.
Business & Wholesale Inquiries
Interested in placing a bulk order or becoming a distributor?
Please contact us with details about your business, and a member of our team will get back to you.
Need Immediate Assistance?
Phone: (419) 210-1426
Email: contact@naturesfreedom.com
Our goal is to respond to every customer inquiry as quickly as possible.